Login errors

What is confirmed

The App Store listing includes a launch event that says “Log in to get 33 pulls!” This confirms that login is a meaningful account action in the current store presentation. It does not identify every supported sign-in method or guarantee that the same event remains active in every region.

The official store pages also identify the publisher and provide a developer website link. Those are the safest starting points when an account cannot be reached: confirm the installed store version, read the current notice, and use the publisher’s support route rather than an unofficial workaround.

Checks that do not require guessing

Update the app from the official store, verify that the device meets the platform requirement shown by the store, and check the official website for maintenance or service notices. Do not treat a community screenshot as proof of a current server state.

If the error continues, note the exact message, time zone, platform, app version, and account region before contacting support.

Unknown error mappings

A complete error-code list, outage history, cache-clearing procedure, and recovery time are not provided in the linked official materials. Follow any instructions shown in the app or publisher support notice.